---
title: "❓ License Management: Understanding SecuMail and SecuRooms Licenses"
url: "https://support.ftapi.com/en/article/-lizenzverwaltung-secumail-und-securooms-lizenzen-verstehen"
language: "en"
last_updated: "2026-06-22T07:10:31.065Z"
---

# ❓ License Management: Understanding SecuMail and SecuRooms Licenses

This article explains the basics of group-based license management for administrators, the assignment rules for SecuMail and SecuRooms licenses, and the implications for deactivated accounts or trial licenses.

A distinction is made between SecuMail and SecuRooms licenses.

A license is assigned to a user based on their group membership.

![](https://cdn-assets.productfruits.com/6e60b894-7c6f-4834-bb07-376022eb3595)

-   As soon as at least one license-required feature is activated at the group level under (1) or (2), all members of this group require a corresponding license.
-   A user account requires a maximum of ONE SecuMail or SecuRooms license, regardless of how many (license-required) groups they are in.
-   A deactivated account does not require a license, but it cannot receive SubmitBox deliveries, for example.
-   If an account is removed from all license-required groups, all assigned licenses are revoked.

The current status of an account can be viewed in the user management section:

![](https://cdn-assets.productfruits.com/b074c155-82cc-4285-b4cb-fa204bbd62af)

or 

![](https://cdn-assets.productfruits.com/eeeead97-5e33-4080-855a-81819748f301)

## Trial Licenses (SecuMail)

If there are more users in groups with active license-required features than there are available SecuMail licenses, the excess accounts will receive a 30-day valid trial license. Administrators will be notified of this via email, and the account will be displayed in the user management section as shown in the following image:

![](https://cdn-assets.productfruits.com/ed92c296-8425-4f4a-8277-bc9461ecd452)

All features can continue to be used during this period. After the period expires, however, a license is mandatory for the user, otherwise all features (including non-licensed functions) will be deactivated. This account may need to be moved to a non-licensed group (e.g., "Guest") in order to use the basic functions (login to WebUI, receiving deliveries, etc.).

## SecuRooms Licenses

If your license contains exclusively SecuRooms licenses, no license-required SecuMail features may be activated in the groups.

The permissions of a pure SecuRooms group can look like this, for example:

![](https://cdn-assets.productfruits.com/6afa4894-0907-4129-bbd2-d356e5153e67)

Access to SecuRooms (1) does not require a license. However, a SecuRooms license is required for creation and user management within the SecuRooms (2).