---
title: "📋 Transfers"
url: "https://support.ftapi.com/en/article/-zustellungen"
language: "en"
last_updated: "2026-06-22T07:11:38.208Z"
---

# 📋 Transfers

Here you can configure all relevant settings for transfers.

## General

### **Allow transfers without attachments**

If this option is disabled, it is not possible to send transfers without a file attachment. Instead, the sender is prompted to attach a file to their transfer.

Even if sending without an attachment is allowed, a warning is displayed for every transfer if it is sent without files.

### **Allow anonymous level 1 download**

If this option is enabled, level 1 transfers can be retrieved from the Outlook Add-In without entering an email address. The receipt confirmation will then list "Anonymous user" as the recipient.

### **Email addresses as CC for all transfers**

This option can be used to forward all transfers sent by all users to one (or more) additional email addresses.

> **Warning!**
> 
> If you enable this setting, **every** transfer sent by all users **including the files** will be forwarded to this email address (and possibly also to the associated user), who can **unrestrictedly read and download them**.

![](https://cdn-assets.productfruits.com/43c12fcc-c87f-4e6d-a10b-b252a4e2dfb1)

## Transfer Log

### **Enable IP address logging**

If enabled, the IP address of the respective user is saved for every download performed.

Administrators can retrieve this information via the "*Transfers Download Report"* report.

### **Deletion interval (in days)**

The defined threshold after which the oldest entries (= IP address logging) are deleted.

![](https://cdn-assets.productfruits.com/a4436d8f-d3af-4811-ab0f-d054cf546b1d)

## SubmitBox

### **Disable SubmitBox for all users**

With this setting, SubmitBoxes can be completely disabled.

### **Enable SubmitBox by default**

If this option is enabled, the SubmitBox is automatically activated for all newly created users.

Please note that this option has no effect if all SubmitBoxes have been disabled.

### **Use email address as SubmitBox name by default**

By default, a user's username is selected as the link for their SubmitBox. Alternatively, you can specify here that the email address should be used instead of the username.

### **SubmitBox ticket link timeout**

Defines how long a SubmitBox ticket is valid. The default value is 10 days.

![](https://cdn-assets.productfruits.com/4a4092da-58a5-4471-9787-0b17b400afdf)