---
title: "📋 Outlook Add-In (new): User Guide"
url: "https://support.ftapi.com/en/article/neues-outlook-add-in-benutzeranleitung"
language: "en"
last_updated: "2026-06-22T07:10:44.893Z"
---

# 📋 Outlook Add-In (new): User Guide

This article explains how to use the new Outlook Add-In as a user.

## New Outlook Add‑in: User Guide

**Applies to:** *Outlook on the web* and the *desktop client for the new Outlook*.  
**Note:** This guide applies **exclusively** to the **new Outlook**. For the **classic Outlook (desktop version)**, please find a separate guide in our Help Center.

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## Prerequisites

-   FTAPI Add‑in for the **new Outlook** is deployed and enabled.
-   You have an FTAPI account and know the server URL (e.g., `meinaccount.ftapi.com`).

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## Opening the FTAPI Add‑in

To open the add-in, you must first start a new email.

![](https://cdn-assets.productfruits.com/98f4a1e3-c707-4d74-b25d-4feee0fbf874)

You can now access the add‑in in Outlook in two ways:

1.  **Ribbon (Apps):** In the top ribbon, select **Apps** → **FTAPI SecuMails**.
2.  **Apps icon:** Via the **Apps** icon in the toolbar → **FTAPI SecuMails or FTAPI logo**.

![](https://cdn-assets.productfruits.com/5649d142-c0eb-4a3b-bff9-a068ca46c2b5)

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## Opening the FTAPI Task Pane

Click **Open FTAPI** within the add‑in.

![](https://cdn-assets.productfruits.com/d2b791d7-69ea-4d09-8d16-452e629b61f8)

The **Task Pane** appears on the right. Here you can log in, upload files, and configure security options.

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## Logging in

Upon the first launch, enter your **server URL** once (e.g., `meinaccount.ftapi.com`).

![](https://cdn-assets.productfruits.com/4c358938-4f1c-4b36-a69b-a9d300ce3702)

Log in – either via **Single Sign‑On** or with **username & password**.

![](https://cdn-assets.productfruits.com/845296c5-2bf4-4fe0-a38e-0e165bd6f5fe)

> After the initial login, the session usually remains active. If the session expires, you will be automatically redirected to the login page.

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## Sending files

You have two options for sending attachments securely:

### A) Upload in the Task Pane

Upload files to the task pane via **drag & drop** or **browse files**.

Files sent via the task pane are **always** sent via FTAPI.

**Configurable in the task pane\*:**

-   **Security level**
-   **Validity** of the delivery (after the time expires, the recipient can no longer access/download the file)
-   **Language** of the download button for recipients

\*System administrators can pre-define the security level and validity for sending. Manual selection/adjustment is not possible in this case.

![](https://cdn-assets.productfruits.com/829b5eae-fbab-4d0e-882c-4102c8acf72c)

### B) Attachments directly in Outlook

Attach files as usual via **Attach file** or **drag & drop** in Outlook. The file will be displayed as an attachment both in the email and in the FTAPI task pane.

The sending process uses the **settings** configured in the task pane (security level, validity).

**Sending:**

With the task pane open, use the **regular Send button** in Outlook.

![](https://cdn-assets.productfruits.com/02840708-9ce1-47ef-b9a3-806720fb6576)

## Pinning the FTAPI Add-In

If you frequently send emails via the FTAPI Add-In, you can pin the task pane for faster access. The task pane will then remain open automatically whenever you compose a new email.

![](https://cdn-assets.productfruits.com/e68b303c-ba09-4e6b-978c-7621d8e4aa88)

If you also want to send emails without FTAPI more often, simply deactivate the add-in using the "Send securely" switch. When this switch is deactivated, your emails will not be sent via FTAPI and the task pane will remain open.

![](https://cdn-assets.productfruits.com/88d1f04b-4d3e-4f84-9342-4e5dc7ed44dd)

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## **Related articles**

> #### [**Configuring sending rules (new FTAPI Add-in)**](https://support.ftapi.com/de/article/neues-outlook-add-in-versandregeln)
