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❓ User Management: Why can't certain users log in?❓ License Management: Understanding SecuMail and SecuRooms Licenses❓ License Management: Understanding and Managing Trial Licenses❓ Reports: The user report for an overview of all accounts❓ Security: Premium Virus Scanner (G DATA) and MIME Type Check❓ Security: What is Double-Authenticated Registration (DAR)?❓ Security: How does two-factor authentication (2FA) work at FTAPI?❓ Storage Quota: How group settings affect storage consumption❓ SSO: Why does the user have to log in again daily despite Single Sign-On?❓ System: Is the WebUI of the cloud instance protected by an SSL certificate?❓ System: How do I get informed about maintenance work and availability?📋 Unlocking users in the FTAPI platform❓ What to do in case of "Insecure Connection" / Expired SSL Certificate?❓ Security notifications: What does "@non_existing_user" mean in the message?
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Changelog

❓ Storage Quota: How group settings affect storage consumption

This article explains how the storage quota is managed via groups, which data volumes contribute to storage consumption, and what options are available when the quota is exhausted.

The storage quota is defined at the group level and affects the storage available to the user. Sent SecuMail deliveries, received SubmitBox deliveries, and files in SecuRooms are combined in the quota.

Checking the used quota

The current consumption can be viewed by the user via "My Account".

The administrator can view the quota in the user management or in the user reports.

Cleaning up the quota

The delivery cleanup deletes deliveries after their validity expires, thus automatically freeing up storage again.

If the quota is exhausted, the user can no longer send deliveries or store files in SecuRooms. Furthermore, no deliveries can be received via the SubmitBox.

In this case, the following options are available:

  1. Deletion of already downloaded deliveries
  2. Deletion of received SubmitBox deliveries after download
  3. Shortening of delivery validity: deliveries are cleaned up faster
  4. Increase of the (group) quota by the administrator

Adjusting the quota

The storage quota for a group can be adjusted in the configuration under "Groups" > "Maximum storage".

The value is dominant, meaning that in the case of membership in multiple groups, the highest value applies.

It may make sense to create a dedicated group with a high quota for, e.g., SecuRoom users. 
This can prevent, for example, all employees from receiving an unnecessarily high quota.

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