πŸ“‹ SecuRooms: Administrator role cannot share – assigning a license

This article explains how a system administrator assigns the necessary SecuRoom license to a user with the "Administrator" role so that they can share data rooms.

A user with the "Administrator" access role can only share a data room with others and manage permissions if that person has a SecuRoom license. FTAPI guest accounts do not receive such a license by default, even if they have been assigned the "Administrator" access role for a data room.

Step-by-step instructions for license assignment

To ensure the person can fully utilize the "Administrator" access role in SecuRooms, proceed as follows:

  1. Log in to your FTAPI instance with your admin account.
  2. Navigate to user management and search for the desired user.
  3. Add this user to the "SecuRooms" user group.
  4. Ensure that enough SecuRoom licenses are available, as the user will now claim a license.

Important note: Without a valid SecuRoom license, persons with the "Administrator" access role cannot share the data room with other persons or manage permissions.